Cultural Intelligence Course Singapore

The way people around the world think and behave is guided by a complex and integrated system of values, attitudes and beliefs, loosely defined as culture. Cultural intelligence (CQ)  is the capability to function in culturally-diverse situations and the ability to deal with people from different cultural backgrounds and perspectives. The global marketplace presents multicultural challenges and a diverse workforce is now a norm in many dynamic organisations. Those who can lead with cultural intelligence and who can work effectively across cultural divides are in demand worldwide, regardless of industry and geography. Our cultural intelligence courses in Singapore will help you to achieve these critical capabilities. 

Cultural intelligence (CQ) is a malleable competence and can be increased through training, coaching and structured exposure to foreign cultures. With our cultural intelligence course in Singapore, you will develop higher CQ and higher CQ will lead to better cognitive, emotional and psychological adjustment in situations involving different or familiar cultures. 

Course Objectives

  1. To understand the importance of cultural intelligence (CQ) in our business and workplace environments
  2. To be able to identify and understand cultural dimensions and its nuances
  3. To reflect on our own cultural background and biases and being aware of one’s strengths and weaknesses in the area of CQ
  4. To understand the key components of cultural intelligence: knowledge, sensing and behaviour
  5. To develop cross-cultural competence and enhance one’s CQ radar
  6. To gain an understanding of the major cross cultural models
  7. To develop strategies and skills for effective intercultural communications
  8.  To learn how to minimise barriers to cross-cultural communications

Who Should Attend

  1. Leaders, managers and executives who would like to improve their cultural intelligence to enhance their cross-cultural leadership effectiveness
  2. Professionals and business executives who need to relocate overseas
  3. Directors, managers and executives who have regional and global responsibilities 
  4. Business executives who would like to be more successful in cross-cultural negotiations
  5. Intelligence executives who have responsibilities for overseas stations  (attend incognito)
  6. Anyone who seeks a deeper understanding of cultural intelligence for its own sake

Course Information

Course Title:  Cultural Intelligence Course 

Duration:  9.00am to 5.00pm 

Fee:  $ 600 nett per participant (no GST – saves 9%)

Course Venues: Voco Orchard or Holiday Inn

Course fee is inclusive of international buffet at hotel restaurant and coffee breaks with hot snacks

2024 Course Dates   22 March 2024,  19 July 2024,  15 November 2024

For your convenience, course payment can be made via PayNow by scanning this QR Code:

Key Topics 

  • What is cultural intelligence (CQ)
  • Overview of major cross cultural models
  • Principles of cultural intelligence
  • Components of cultural intelligence – knowledge, sensing and behaviours
  • Intercultural communications
  • Understanding one’s strengths and weaknesses in cultural intelligence
  • CQ challenges in the real world and how to overcome the
  • Personal reflection and action planning

 

Course Leader: Jaren Chan MBA, FCIM, ACLP

Jaren Chan is an expert course leader in cultural intelligence. He has researched and taught extensively in the areas of cross-cultural leadership and cross-cultural negotiations with over 22 years of experience in facilitating executive seminars across the world. Through his extensive international travel, he has gained substantial cultural exposure and global experience through coaching executives representing over 80 nationalities from USA, Brazil, Japan, Britain, Spain, China, India, Russia, Germany, Italy, Ukraine, Belgium, France, Norway, Netherlands, Sweden, Denmark, Finland, Canada, Jordan, Australia, Myanmar, New Zealand, Argentina, Venezuela, Colombia, Ecuador, Chile, Trinidad & Tobago, Mexico, Tunisia, Switzerland, Scotland, Ireland, Hungary, Azerbaijan, Uzbekistan, Kyrgyzstan, Peru, Sudan, Kazakhstan, South Africa, Mauritius, Swaziland, Mozambique, Malawi, Nigeria, Angola, Zimbabwe, Kenya, Botswana, Niger, Israel, Egypt, Saudi Arabia, Iran, Iraq, Pakistan, Lebanon, Syria, Libya, Turkey, Poland, United Arab Emirates, Oman, Marshall Islands, Fiji, Guam, Saipan, New Caledonian, Malaysia, Thailand, Philippines, Hong Kong, Taiwan, Indonesia, Vietnam, South Korea, Papua New Guinea, Sri Lanka , Nepal and Bangladesh.

 

Cultural Intelligence Course SingaporeCultural Intelligence Course SingaporeCultural Intelligence Course Singapore

 

Cultural Intelligence Course Singapore

 

Read the article below on cultural intelligence: 

Cultural Intelligence: Understanding and Navigating Cultural Differences

Cultural intelligence, also known as intercultural intelligence or global intelligence, refers to the ability to understand, appreciate, and effectively communicate with people from different cultures. With the world becoming increasingly interconnected, cultural intelligence is becoming increasingly important in both personal and professional life. In this section, we will examine the five key domains of cultural intelligence: mindset, knowledge, motivation, and cross-cultural communication skills and conflict management.

Mindset: A Positive Attitude towards Cultural Differences

The first component of cultural intelligence is mindset, or the attitude one brings to cultural encounters. A positive mindset towards cultural differences is key to developing cultural intelligence. This means accepting and valuing cultural diversity, as well as being open to learning about new cultures and ways of thinking. A positive mindset helps individuals to approach cultural encounters with curiosity, respect, and a desire to understand, rather than judgment or fear.

Knowledge: Understanding Cultural Norms and Differences

The second component of cultural intelligence is knowledge, or the understanding of cultural norms and differences. This includes knowledge of the history, values, beliefs, customs, and communication styles of different cultures. By increasing their knowledge, individuals can better understand and predict the behavior of people from different cultures, and respond in a culturally appropriate manner. It is important to note that knowledge of a culture is not the same as assuming that all individuals within a culture are the same. Rather, it is recognizing that there are variations within cultures and that individuals have their own unique experiences and perspectives.

Motivation: The Drive to Develop Cultural Intelligence

The third component of cultural intelligence is motivation, or the drive to develop cultural intelligence. Motivation can come from a variety of sources, such as personal curiosity, a desire to work effectively with people from different cultures, or a sense of obligation to be culturally sensitive. Whatever the source, motivation is essential to developing cultural intelligence, as it provides the energy and drive needed to acquire knowledge, change attitudes, and improve cross-cultural communication skills.

Cross-Cultural Communication Skills: Effective Interaction with People from Different Cultures

The fourth and final component of cultural intelligence is cross-cultural communication skills, or the ability to effectively interact with people from different cultures. This includes being able to understand and adapt to different communication styles, recognizing and avoiding cultural misunderstandings, and being able to navigate cultural differences in a respectful and effective manner. It also includes the ability to build trust and rapport with people from different cultures, as well as the ability to negotiate and resolve conflicts in a culturally appropriate manner.

Conflict Management: Navigating Cultural Differences in Conflict Situations

Conflict is an inevitable part of any relationship, and cultural differences can often exacerbate conflict situations. It is important to have the skills and knowledge to navigate cultural differences in conflict situations in a manner that is respectful and effective. This includes being able to understand and appreciate different perspectives, as well as being able to communicate effectively and find mutually acceptable solutions. Cultural intelligence can help individuals to successfully navigate conflicts that arise from cultural differences.

Cultural intelligence is a critical skill for success in today’s interconnected world. By developing a positive mindset towards cultural differences, increasing cultural knowledge, being motivated to learn, improving cross-cultural communication skills, and effectively managing conflicts, individuals can build their cultural intelligence and navigate cultural differences with confidence and effectiveness.

Author:  Jaren Chan  MBA, ACLP

 

If you would like to learn more about leadership and management, why not enrol for the best leadership course in Singapore for first-time managers. Just click the link. 

 
Note: To learn how to use cultural intelligence in negotiations, visit Negotiation Today website to find out more about their negotiation training course.