Leadership and Management Training Course Singapore

Course Title:  Effective Manager Program ( for new managers and new team leaders)

The 2-day Effective Manager Program (EMP) is broadly mapped to Singapore’s SkillsFuture Leadership and People Management Framework. It provides a comprehensive toolkit designed to equip you with the knowledge and skills you need to succeed as a leader and manager. It will cover these six essential competency categories: (1) Lead with Vision (2) Drive Change (3) Build Relationships (4) Develop People (5) Achieve Results and (6) Personal Effectiveness.  These competencies are also known as the 6 pillars of  leadership and management.

Lead with Vision

Leaders set an inspiring vision for the future and align their organisation culture and strategy with the vision. They create commitment and chart a course of action that will accomplish the vision while at the same time supporting corporate governance and social responsibility objectives.

Drive Change

Leaders identify and initiate opportunities for change and enable others to embrace process and organisation change. They challenge the status quo, promote innovation and measured risk-taking and create an environment conducive to change.

Build Relationships

Leaders establish and maintain a wide and relevant network of colleagues, stakeholders and strategic partners. They nurture positive working relationships, promote workplace diversity and inclusion and develop team cohesiveness.

Develop People

Leaders proactively seek opportunities to engage their staff and develop their capabilities. They share leadership and develop talent by empowering others and enhancing their ability to perform. Leaders are regularly involved in coaching and mentoring and they believe in continuous learning and development to build capacity and achieve competitive advantage.

Achieve Results

Leaders hold self and others accountable for results. They organise their resources, provide clear direction, monitor performance and develop contingencies to achieve the agreed results. Performance management, delegation, resource management and crisis & risk management are key themes in his/her day to day work.

Personal Effectiveness

Leaders demonstrate self-awareness and are committed to self-development to capitalise on their strengths and address their weaknesses. They promote organisation values and ethics by role-modelling desired behaviours. They persuade and positively influence others through effective communication. They also have good self-awareness and can manage ambiguity and uncertainty.

Why this course?

This leadership training course incorporates the latest management theories and practices and is highly interactive, practical and inspiring. Participants will learn in a peer environment through discussions of practice-based ideas and team exercises focusing on real workplace scenarios and global best practices in the leadership and management. The EMP will be facilitated by one of the top leadership trainers in Singapore and Asia- Pacific region. Past participants have rated this training course as “engaging and insightful” and “one of the best Asian-context leadership training courses” For those who are looking for short management courses in Singapore, this is an ideal program.

Participants who complete the full course of training will be awarded the “Executive Certificate in Leadership and Management” from Raffles Leadership Centre Singapore.

Program Objectives

  1. To understand the role of a leader/ manager and how to master this role effectively
  2. To equip new and potential managers with skills and tools to lead and manage a team
  3. To learn how to get results through others by establishing direction, motivating people, creating alignment and building commitment
  4. To build a strong conceptual foundation for a lifelong leadership career

Who Should Attend

High potential talent, newly promoted managers/ team leaders and experienced managers who need to refresh their knowledge and skills. University professors and school leaders who are involved in leadership development programs can also attend this course as a refresher for leadership and management fundamentals.

Administrative Information

Course Title : Effective Manager Program (EMP)
Course Duration : 2- day
Course Timings : 9:30am to 4.30pm
Course Location : Singapore
Training Venue : The Regent Singapore,  5-star luxury hotel in the Orchard Road area
Special Program Fee : S$ 995 nett, no GST  (you save 7%)  for all delegates based in Singapore and ASEAN countries
2022 1H Course Dates
14-15 January 2022
25-26 February 2022
21-22 March 2022
22-23 April 2022

Email enquiry:   Kelly Tan at contact@rafflesleadership.com

Covid-19 Advisory:  Course fee includes certificate, executive bento lunch set, coffee breaks with snacks and individual course workbook. During Covid-19 period, our face-to-face classes have to abide by the safe management policies of Ministry of Health and Singapore Tourism Board and these may impact eating, drinking and seating arrangements.

See our “Safe Classroom” concept here:

The program fee is inclusive of deluxe hotel lunches, coffee break with curated delicacies, free flow gourmet coffee and tea, a personal course workbook and all relevant workshop materials. Free hotel parking is available for all delegates.

Participants will be awarded the “Executive Certificate in Leadership and Management from Raffles Leadership Centre when they complete the full program.     

During Covid-19 period, we also provide the above leadership training course online by virtual LIVE training via Zoom webinar platform in Singapore. Please contact us to discuss your preferred training dates for the virtual online Zoom leadership training webinar in Singapore.

For enquiry, please email: contact@rafflesleadership.com

We accept payment by cheque, cash, e-payment and telegraphic transfers. We are a Singapore government GeBIZ trading partner and can submit e-invoice via Vendors@Gov.  Due to third-party fixed costs, course fees are not refundable if you cannot attend the class. However, substitutes are welcome.

If you wish to pay by Visa, MasterCard , American Express or PayPal, please use the following payment gateway:

Effective Manager Program (EMP) :   S$ 995 nett  (no GST) save 7%

To pay by SGQR, launch your bank app eg DBS PayLah! and use the QR Code below:

Course Outline – Key Topics

  • Understanding Leadership and Management Essentials
  • Leadership Branding and Leadership Styles
  • Building Credibility – Elements of Executive Credibility
  • EQ Survey and Why Emotional Intelligence Matters in Leadership
  • Setting Direction – Vision, Alignment and Performance Objectives
  • The Language of Leadership – Communication Skills for Leaders
  • How to Build a Highly Engaged Team
  • Understanding Team Development and Leveraging Team Dynamics
  • Conflict Management Strategies
  • Diversity and Inclusion
  • Providing Feedback – Feedback Model and Best Practices
  • Coaching for Improved Performance – GROW Action Model
  • Skill/Will Matrix and Application
  • How to Delegate Effectively – The Delegation Model
  • Employee Motivation – Motivation Frameworks and Real-World Applications
  • The Art of Influence – Effective Influencing Styles
  • Effective Stakeholder Management Practices
  • Understanding VUCA and change management
  • Leadership Round Table Q&A
  • Action Planning for Leadership Development


Course Leader: Mr Jaren Chan  MBA, FCIM, Senior Research Fellow

Jaren Chan is a former senior banker who has been in training and consulting since 1999. In his roles as a course leader, an executive facilitator and a solutions architect, he travels the world to work with global companies like Shell, ExxonMobil, Apple, HP, GE, Intel, DuPont, 3M, American Express, Unilever, Coca-Cola, Goldman Sachs, Morgan Stanley, ADM, AkzoNobel, Philips, VISA, MasterCard, United Technologies, KPMG, PwC, Novartis, Merck, BD,  Sanofi, Gilead Sciences, UPS and many others. He has taught in USA, Russia, France, UK, Brazil, Colombia, China, India, Australia, United Arab Emirates, Japan, South Korea, South Africa, Thailand, Philippines, Guam, Vietnam, Hong Kong, Taiwan and Indonesia. He also serves as an adjunct faculty to top corporate learning institutes in USA and UK and has been honoured with a faculty of the year award.


Recommended Pre-Course Reading

  • Being The Boss by Linda Hill & Kent Lineback, Harvard Business School Press 2019
  • The Effective Executive by Peter F Drucker, Harper Business 2006
  • On Becoming A Leader by Warren Bennis, Basic Books 2009
  • Primal Leadership by Daniel Goldeman, Richard Boyatzis, Annie McKee, Harvard Business Review Press 2013
  • First 90 Days by Michael Watkins, Harvard Business School Press 2013
  • The Five Dysfunctions of A Team: A Leadership Fable by Patrick Lencioni, John Wiley & Sons 2012
  • Leading Change by John P Kotter, Harvard Business Review Press 2012
  • Credibility by Barry Z Posner, John Wiley & Sons 2011
  • The Practice of Adaptive Leadership by Ronald Heifetz, Marty Linsky, Alexander Grashow, Harvard Business Review Press 2009

                                  A glimpse of the classes conducted by our facilitators aross the world: 

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Additionally, as part of our industry development, we also recommend these excellent global institutions and their executive training programs to you:









Why the Effective Manager Program (EMP) is one of the best leadership training courses for high potential leaders and managers in Singapore and Asia:

This leadership training course in Singapore incorporates the best topics from modern 21st century leadership curriculum found in top universities and the best leadership schools and institutes. Past participants who have been through other people management courses in Singapore, including SkillsFuture leadership courses, WSQ leadership courses in Singapore and Diploma in Leadership and Management, have attested to the quality and relevance of the Effective Manager Program (EMP) training course offered by Raffles Leadership Centre and rated it amongst the best in the industry. There are other New Manager Training in Singapore, no doubt and various Executive Leadership Programs in Singapore conducted by the popular leadership training companies in Singapore, including Singapore Institute of Management (SIM) Management Development Institute of Singapore (MDIS) , British Council, Center for Creative Leadership, NTUC Learning Hub, Civil Service College and the Singapore Management University. For about the same price, none of them offers a conducive 5-star hotel learning environment with Michelin-star lunches and awarding-winning cuisines as well as top-notch coffee breaks with specially curated finger food and more. Besides the great food and drinks, the Effective Leadership Program is certainly one of the Best Courses in Leadership in Singapore.