Course Title : Effective Manager Program (EMP) 

Leadership and People Management Training Course Singapore

The Effective Manager Program (EMP)  is our flagship leadership training course for managers and executives in Singapore and the Asia-Pacific region.

Upwardly mobile managers and team leaders face interesting challenges as they try to master their role as a leader of other people. Leadership skills and people management skills training are critical to their career success.

In today’s fast changing and competitive business environment, it takes too much time for a smart manager to learn how to be an effective leader through trial and error. He has to shorten his learning curve, create momentum and secure quick wins to establish his credibility.

The 2-day Effective Manager Program (EMP) is an intensive leadership training course in Singapore for smart managers and team leaders to help them make an accelerated transition to an effective people manager by shaping the way they think, behave and execute. Participants will gain confidence and a new perspective as they learn how to lead and manage others. In fact, it is one of the most well-designed leadership training courses in Singapore, with participants representing diverse nationalities and industries.

This high-impact, world-class leadership training course in Singapore is ideal for highly-motivated first-level managers , supervisors and team leaders who would like to accelerate their leadership development. The specially-designed curriculum will instill a new mindset and help participants to understand the manager’s job and responsibilities, diagnose their current situation and build skills and capabilities for their new role by understanding and embracing key management concepts and tools. The program modules have been field-tested for relevance and practicality in the Americas, Asia-Pacific, Middle East, Russia and Africa over the past 17 years. For maximum impact, the program uses a mix of theory, discussion and experiential learning.

During this intensive leadership training program, participants will learn how to : set direction and align the team, use different leadership styles, motivate and influence others, use conflict management skills, develop team members and delegate effectively, provide feedback & coaching, build trust & credibility and manage key stakeholders.

This leadership training course will be highly interactive and inspiring. Participants will learn in a peer environment through discussions and exercises focusing on Asian workplace scenarios and global best practices in the leadership and management. The 2-day course will be facilitated by one of the top leadership trainers in Singapore. Past participants have rated this training course as “engaging and insightful” and “one of the best Asian-context leadership training courses”

Participants who complete the full course of training will be awarded the Executive Certificate in Leadership and Management from Raffles Leadership Centre Singapore.

Program Objectives

  1. To understand the role of a leader/ manager and how to master this role effectively
  2. To equip new and potential managers with skills and tools to lead and manage a team
  3. To learn how to get results through others by establishing direction, motivating people, creating alignment and building commitment
  4. To build a strong conceptual foundation for a lifelong leadership career

Who Should Attend

High potential talent, newly promoted managers/ team leaders and experienced managers who need to refresh their knowledge and skills. University professors and school leaders who are involved in leadership development programs can also attend this course as a refresher for leadership and management fundamentals.

Administrative Information

Course Title : Effective Manager Program (EMP)
Course Duration : 2-day
Course Timings : 9:00am to 5:00pm
Course Location : Singapore
Training Venues : The Regent , Royal Plaza on Scotts  or Mandarin Hotel
Program Fee : S$ 1475 nett, no GST
2019 Course Dates

28-29 January 2019 

28-29 March 2019     

15-16 April 2019        

25-26 July 2019 

19-20 September 2019

28-29 November 2019

18-19 December 2019


Email enquiry:   Kelly Tan at

We may run additional classes, subject to market demand

The program fee is inclusive of international buffet lunches, coffee breaks with snacks, a personal course workbook and all relevant workshop materials.

Participants will be awarded the ” Executive Certificate in Leadership and Management” from Raffles Leadership Centre when they complete the full program.                                   

For general enquiry, please email:

We accept payment by cheque, cash, e-payment and telegraphic transfers. We are a Singapore government GeBIZ trading partner and can submit e-invoice via Vendors@Gov.  Due to third-party fixed costs, course fees are not refundable if you cannot attend the class. However, substitutes are welcome.

If you wish to pay by Visa, MasterCard , American Express or PayPal, please use the following payment gateway:

The Effective Manager Program:  S$ 1475 nett, no GST

Course Outline – Core Topics

  • Roles of Leadership and Management
  • Leadership Branding, Six Leadership Styles and Situational Leadership Approaches
  • Setting Direction – Vision and Alignment
  • The Language of Leadership – Communication Skills for Leaders
  • How to Build a Highly Engaged Team
  • Key Stages of Team Development – Survey of Your Current Team Stage
  • Conflict Management for Team
  • Providing Feedback – Feedback Template and Best Practices
  • Coaching for Improved Performance – GROW Action Model
  • Skill/Will Matrix and Application
  • Delegation Model and Process
  • Employee Motivation – Theories and Real-World Applications
  • Influencing Styles for the Workplace
  • Building Credibility – Elements of Executive Credibility
  • Time Management
  • Effective Stakeholder Management
  • Leadership Case Studies
  • Leadership Round Table Q&A

Recommended Pre-Course Reading

  • Being The Boss by Linda Hill & Kent Lineback, Harvard Business School Press 2019
  • The Effective Executive by Peter F Drucker, Harper Business 2006
  • On Becoming A Leader by Warren Bennis, Basic Books 2009
  • Primal Leadership by Daniel Goldeman, Richard Boyatzis, Annie McKee, Harvard Business Review Press 2013
  • First 90 Days by Michael Watkins, Harvard Business School Press 2013
  • The Five Dysfunctions of A Team: A Leadership Fable by Patrick Lencioni, John Wiley & Sons 2012
  • Leading Change by John P Kotter, Harvard Business Review Press 2012
  • Credibility by Barry Z Posner, John Wiley & Sons 2011
  • The Practice of Adaptive Leadership by Ronald Heifetz, Marty Linsky, Alexander Grashow, Harvard Business Review Press 2009