Negotiation Skills Training Course Singapore
Welcome to our Strategic Negotiation Skills training course in Singapore. Designed as a negotiation masterclass, this negotiation training course in Singapore integrates the best of global theories and practices to make you a winning negotiator in all negotiating contexts, to win more profitable deals, to resolve conflicts and to secure better agreements.
Based on an executive learning model and packed with practical ideas, this negotiation training course in Singapore blends conceptual and hands-on skills training to deliver maximum learning impact for all participants. Based on participants’ feedback, it is probably the best practical negotiation skills training course in Singapore. The program uses a mix of theory, group discussions and experiential learning. It is ideal for people who would like to be a better negotiator and better influencer, personally and professionally. In fact, Harvard University’s research suggests that all executives share a key quality: the ability to negotiate. And the good news is great negotiators are made, not born.
Participants will gain the skills, insights and competencies required for negotiation and influence at all levels regardless of industries and organizational contexts. They will learn important negotiation and influence concepts, strategies and skills, how to develop negotiation and influence power and how to become more influential in all kinds of business and social interactions.
This 1-day negotiation skills training course in Singapore puts emphasis on real-world applications, connects theory to practice and will be facilitated by an experienced executive trainer with deep expertise in negotiation. The class size is also kept small to enhance facilitation effectiveness and healthy participant interaction. No prior negotiation knowledge or experience is required to attend this course.
Upon completion of this world-class negotiation skills course in Singapore, participants will gain confidence and practical skills and have a powerful negotiation tool-kit that they can use in virtually any negotiation situation.
Program Objectives
- To gain a strong appreciation of universal negotiation concepts, strategies and tactics
- To develop and enhance participants’ negotiation power and skills
- To understand the psychology of negotiation and how to use appropriate strategies and skills to influence a favourable outcome.
- To equip participants with a systematic approach for thinking about and planning all negotiations
- To inculcate the right mindset for all negotiation challenges and to help participants improve their negotiation skills across all contexts
- To learn the interdisciplinary skills of negotiation and how to create value for all stakeholders
Who Should Attend
Managers, executives , directors , entrepreneurs , sales professionals , procurement and sourcing specialists, supply chain managers, project leaders, investment bankers, government officers , lawyers, real-estate professionals , business investors and anyone who has to negotiate and influence others in the course of their work, to resolve issues and conflicts or to close profitable business deals.
Administrative Information
| Course Title |
: | Strategic Negotiation Skills |
| Duration | : | 1-day |
| Time |
: | 9:00 am to 5.00pm |
| Country |
: | Singapore |
| Venue | : | Hilton Hotel (face-to-face class) |
| Special Rate |
: | S$ 498 nett (no GST) save 8% |
| Course enquiry: Ms Cherry Wong – contact@rafflesleadership.com |
The program fee is inclusive of hotel international buffet lunch and a personal course workbook. For our Zoom class, each participant will be given a $100 Grab or Food Panda voucher for lunch. Participants who fulfill the full training course requirements will be awarded the Executive Certificate in Strategic Negotiation by Raffles Leadership Centre.
Strategic Negotiation Skills Course – 2023 Course Calendar
| 27 January 2023 | Fri – closed | |
| 17 February 2023 | Fri – closed | |
| 24 March 2023 | Fri – closed | |
| 26 April 2023 | Wed – closed | |
| 19 May 2023 | Fri – closed | |
| 23 June 2023 | Fri – open | |
| 14 Jul 2023 – Zoom class | Fri | |
| 18 August 2023 – Zoom class | Fri | |
| 15 September 2023 – Zoom class | Fri |
To register for the Strategic Negotiation Skills Course, please click the link below:
We accept payment by cheque, cash, e-payment and telegraphic transfers. We are a Singapore government GeBIZ trading partner and can submit e-invoice via Vendors@Gov. Course fees are non-refundable but transferable to another date or another participant from the same organisation.
If you wish to pay by VISA, MasterCard or PayPal, please use the following payment gateway:
Strategic Negotiation Skills Course – S$ 498 nett (no GST) save 8%
To pay by SGQR, launch your bank app eg DBS PayLah! and scan the QR Code below:
This negotiation skills course is based on our proprietary strategic negotiation design framework which covers the eight key negotiation domains:
- Negotiation dimensions
- Negotiation types
- Negotiation stages
- Negotiation concepts
- Negotiation principles
- Negotiation styles
- Negotiation skills
- Negotiation strategies and tactics
Course Topics:
- Introduction to strategic negotiation
- Strategic negotiation dimensions
- The psychology of negotiation
- Types of negotiation
- The negotiation stages
- Overview of key negotiation concepts eg BATNA, ZOPA
- Key negotiation principles
- Understanding different negotiation styles
- Balancing positions and interests
- Influencing with framing, positioning and anchoring skills
- Currencies of exchange
- Concession strategies
- How to handle pressure from the other party
- Ladder of inference – using advocacy and inquiry for communications
- Managing negotiation tactics
- Understanding and using power in negotiation
- Classic pitfalls in negotiation
- Organising for group negotiations
- Issues in global cross-cultural negotiation
- Case studies discussion
- Best practices in negotiation
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As a voluntary pre-work assignment, you may like to use the following reading list from Harvard University’s Project on Negotiation. Their recommended books are:
- The Power of Noticing: What the Best Leaders See, by Max H. Bazerman. Have you ever had a negotiation fall apart because you missed a critical piece of information that you should have noticed? Harvard Business School professor Bazerman describes how to overcome the common tendency to focus too narrowly on the problem before us in negotiations and beyond.
- Sidetracked: Why Our Decisions Get Derailed, and How We Can Stick to the Plan, by Francesca Gino. In negotiation and other decision-making realms, we often fail to follow through on our intentions. Drawing on research in ethics, relationships, and common biases, Harvard Business School professor Gino proposes new ways to improve our follow-through.
- Negotiating at Work: Turn Small Wins into Big Gains, by Deborah M. Kolb and Jessica L. Porter. We won’t meet our career goals if we only negotiate during hiring interviews and annual performance reviews. In Negotiating at Work, Simmons College professor emeritus Kolb and consultant Porter show us how we can negotiate for new opportunities and greater flexibility by questioning the status quo.
- 3D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals, by David A. Lax and James K. Sebenius. Single-mindedly absorbed with the face-to-face negotiation process, we often fail to recognize the ample opportunities we have to shape negotiations to our advantage through set-up and deal design, write Lax Sebenius principal Lax and Harvard Business School professor Sebenius in 3D Negotiation.
- Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (Without Money or Muscle), by Deepak Malhotra. When your back is against the wall, you need a special set of negotiating techniques. Harvard Business School professor Malhotra outlines three proven approaches you can use to navigate real-life crises on the job and at home.
- Bargaining with the Devil: When to Negotiate, When to Fight, by Robert Mnookin. When we find a potential counterpart morally repugnant, we might avoid negotiating with him or her altogether, but that isn’t always the best choice. Program on Negotiation chair and Harvard Law School professor Mnookin offers advice on how to make wise decisions about when to negotiate and when to fight with our toughest adversaries.
- Negotiating Life: Secrets for Everyday Diplomacy and Deal Making, by Jeswald W. Salacuse. Looking for a how-to guide for negotiating your way through daily life? Tufts University professor Salacuse walks readers through the negotiation process step by step, offering a broad range of negotiating strategies you can use across cultures, in multi-party negotiation, at the office, and with loved ones.
- Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts, by Daniel Shapiro. To find more effective methods for resolving conflict, follow Harvard International Negotiation Program founder and director Shapiro’s step-by-step approach. Negotiating the Nonnegotiable describes the deep-seated emotional forces that sabotage our relationships and explains how to overcome them.
- Thanks for the Feedback: The Science and Art of Receiving Feedback Well, by Douglas Stone and Sheila Heen. Absorbing and accepting feedback is a key negotiating skill, yet few of us are very good at it. The Harvard Negotiation Project’s Stone and Heen explain how to learn from even poorly delivered feedback—even as we long to be accepted just as we are.
- Dealmaking: The New Strategy of Negotiauctions, by Guhan Subramanian. Most negotiation advice focuses on our interactions with those across the table. But what about our competitors—how can we effectively deal with them? To help us succeed in a range of complex negotiations, Harvard Business School and Harvard Law School professor Subramanian presents best practices from negotiations and auctions.
- Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation, by Lawrence Susskind. Negotiators often believe they face a choice between being tough and being fair, but that doesn’t have to be the case, according to MIT professor Susskind. Good for You, Great for Me shows us how to work with the other party to find creative trades—and then claim the bulk of the value for ourselves.
- Getting to Yes with Yourself—and Other Worthy Opponents, by William Ury. Whether we’re aware of it or not, we often hold ourselves back in negotiation with self-sabotaging behavior. Program on Negotiation cofounder Ury’s book Getting to Yes with Yourself—in essence, a prequel to his bestseller Getting to Yes (co-written with Roger Fisher and Bruce Patton)—shows us how to overcome the internal obstacles to strong relationships and agreements.
- The Art of Negotiation: How to Improvise Agreement in a Chaotic World, by Michael Wheeler. Even when armed with sound negotiation advice, we may still find ourselves struggling to cope with the surprises that pop up at the bargaining table. In The Art of Negotiation, Harvard Business School professor Wheeler describes how to adapt by supplementing our careful plans with lessons on creativity and flexibility from jazz, sports, theater, and other realms.