The Strategic Negotiator Program –
This is probably the best practical negotiation skills training course in Singapore – Welcome to The Strategic Negotiator Program, an international negotiation skills training program for leaders and executives at all levels, designed in collaboration with the Centre for Global Negotiation and delivered by Raffles Leadership Centre. Our team comprises some of the best negotiation trainers in Singapore and Asia.
Based on an executive learning model and packed with practical ideas, the Strategic Negotiator Program is a negotiation training course in Singapore that blends conceptual and hands-on skills training. The program uses a mix of theory, discussion and experiential learning. It is ideal for people who would like to be a better negotiator personally and professionally. In fact, Harvard University’s research suggests that all great executives share a key quality: the ability to negotiate. And the good news is great negotiators are made, not born.
Participants will gain the skills, insights and competencies required for negotiation at all levels regardless of industries and organizational contexts. They will learn important negotiation concepts, strategies and skills, how to develop negotiation power and how to become more influential in all kinds of business and social interactions.
The 2-day negotiation training course in Singapore puts emphasis on real-world applications, connects theory to practice and will be facilitated by an experienced negotiation trainer, who has an in-depth Asian perspective. The class size is also kept small to enhance facilitation effectiveness.
Upon completion of this world-class negotiation skills training program in Singapore, participants will gain confidence and practical skills and have a negotiation tool-kit that they can use in virtually any negotiation situation.
Program Objectives
- To gain a strong appreciation of universal negotiation concepts, strategies and tactics
- To develop and enhance participants’ negotiating power and skills
- To understand the psychology of negotiation and how to use appropriate strategies and skills to influence a favourable outcome.
- To equip participants with a systematic approach for thinking about and planning all negotiations
- To inculcate the right mindset for all negotiation challenges and to help participants improve their negotiation skills across all contexts
- To learn the interdisciplinary skills of negotiation and how to create value for various stakeholders
Who Should Attend
Managers, executives , directors , entrepreneurs , sales professionals , procurement and sourcing specialists, supply chain managers, project leaders, investment bankers, government officers , lawyers, real-estate professionals , business investors and anyone who has to negotiate and influence others in the course of their work, to resolve issues and conflicts or to close profitable business deals.
Administrative Information
| Course Title |
: | The Strategic Negotiator Program (TSNP) |
| Course Duration | : | 2-day |
| Training Hours | : | 9:00am to 5:00pm |
| Course Location | : | Singapore |
| Training Venues | : | Royal Plaza on Scotts, The Regent or Mandarin Hotel |
| Course Fee | : | S$ 980 nett (no GST) |
| Course enquiry: Ms Cherry Wong – contact@rafflesleadership.com |
The course fee is inclusive of international buffet lunches, coffee breaks with hot snacks , a personal course workbook and all relevant workshop materials.
Participants who complete the full course will be awarded the “Executive Certificate in Strategic Negotiation” from Raffles Leadership Centre.
Please be advised that the course fee is payable in advance to secure your seat.
The Strategic Negotiator Program Singapore – 2019 Course Dates
| 21-22 March 2019 | (Thu-Fri ) | |
| 23-24 May 2019 | (Thu-Fri ) | |
| 4-5 July 2019 | (Thu-Fri) | |
| 29-30 August 2019 | (Thu-Fri) | |
| 24-25 October 2019 | (Thu-Fri) | |
| 2-3 December 2019 | (Mon-Tue) |
Please register early to secure a place on your preferred date.
For enquiry, please email: contact@rafflesleadership.com
The above training program is also available for corporate in-house groups.
We accept payment by cheque, cash, e-payment and telegraphic transfers. We are a Singapore government GeBIZ trading partner and can submit e-invoice via Vendors@Gov. Course fees are non-refundable but transferable to another date or another participant from the same organisation.
If you wish to pay by VISA, MasterCard or PayPal, please use the following payment gateway:
The Strategic Negotiator Program – S$ 980 nett (no GST)
Course Topics
- The Psychology of Negotiation
- Key Success Factors in Negotiation
- Characteristics of Top Negotiators
- The Negotiation Stages
- Global Negotiation Concepts – The Language of Negotiation
- Key Pillars of Negotiation
- Elements of Successful Negotiation
- Understanding and Leveraging Negotiation Styles
- Bargaining Chips – Currencies of Exchange
- Effective Concession Strategies
- Understanding Positions and Interests
- The Art of Framing and Anchoring
- Common Negotiation Tactics
- Classic Mistakes in Negotiation
- Cultural Intelligence for Smart Negotiators
- International Best Practices in Negotiation
- Case Study Analysis
- Negotiation Q&A
As a voluntary pre-work assignment, you may like to use the following reading list from Harvard University’s Project on Negotiation. Their recommended books are:
- The Power of Noticing: What the Best Leaders See, by Max H. Bazerman. Have you ever had a negotiation fall apart because you missed a critical piece of information that you should have noticed? Harvard Business School professor Bazerman describes how to overcome the common tendency to focus too narrowly on the problem before us in negotiations and beyond.
- Sidetracked: Why Our Decisions Get Derailed, and How We Can Stick to the Plan, by Francesca Gino. In negotiation and other decision-making realms, we often fail to follow through on our intentions. Drawing on research in ethics, relationships, and common biases, Harvard Business School professor Gino proposes new ways to improve our follow-through.
- Negotiating at Work: Turn Small Wins into Big Gains, by Deborah M. Kolb and Jessica L. Porter. We won’t meet our career goals if we only negotiate during hiring interviews and annual performance reviews. In Negotiating at Work, Simmons College professor emeritus Kolb and consultant Porter show us how we can negotiate for new opportunities and greater flexibility by questioning the status quo.
- 3D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals, by David A. Lax and James K. Sebenius. Single-mindedly absorbed with the face-to-face negotiation process, we often fail to recognize the ample opportunities we have to shape negotiations to our advantage through set-up and deal design, write Lax Sebenius principal Lax and Harvard Business School professor Sebenius in 3D Negotiation.
- Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (Without Money or Muscle), by Deepak Malhotra. When your back is against the wall, you need a special set of negotiating techniques. Harvard Business School professor Malhotra outlines three proven approaches you can use to navigate real-life crises on the job and at home.
- Bargaining with the Devil: When to Negotiate, When to Fight, by Robert Mnookin. When we find a potential counterpart morally repugnant, we might avoid negotiating with him or her altogether, but that isn’t always the best choice. Program on Negotiation chair and Harvard Law School professor Mnookin offers advice on how to make wise decisions about when to negotiate and when to fight with our toughest adversaries.
- Negotiating Life: Secrets for Everyday Diplomacy and Deal Making, by Jeswald W. Salacuse. Looking for a how-to guide for negotiating your way through daily life? Tufts University professor Salacuse walks readers through the negotiation process step by step, offering a broad range of negotiating strategies you can use across cultures, in multi-party negotiation, at the office, and with loved ones.
- Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts, by Daniel Shapiro. To find more effective methods for resolving conflict, follow Harvard International Negotiation Program founder and director Shapiro’s step-by-step approach. Negotiating the Nonnegotiable describes the deep-seated emotional forces that sabotage our relationships and explains how to overcome them.
- Thanks for the Feedback: The Science and Art of Receiving Feedback Well, by Douglas Stone and Sheila Heen. Absorbing and accepting feedback is a key negotiating skill, yet few of us are very good at it. The Harvard Negotiation Project’s Stone and Heen explain how to learn from even poorly delivered feedback—even as we long to be accepted just as we are.
- Dealmaking: The New Strategy of Negotiauctions, by Guhan Subramanian. Most negotiation advice focuses on our interactions with those across the table. But what about our competitors—how can we effectively deal with them? To help us succeed in a range of complex negotiations, Harvard Business School and Harvard Law School professor Subramanian presents best practices from negotiations and auctions.
- Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation, by Lawrence Susskind. Negotiators often believe they face a choice between being tough and being fair, but that doesn’t have to be the case, according to MIT professor Susskind. Good for You, Great for Me shows us how to work with the other party to find creative trades—and then claim the bulk of the value for ourselves.
- Getting to Yes with Yourself—and Other Worthy Opponents, by William Ury. Whether we’re aware of it or not, we often hold ourselves back in negotiation with self-sabotaging behavior. Program on Negotiation cofounder Ury’s book Getting to Yes with Yourself—in essence, a prequel to his bestseller Getting to Yes (co-written with Roger Fisher and Bruce Patton)—shows us how to overcome the internal obstacles to strong relationships and agreements.
- The Art of Negotiation: How to Improvise Agreement in a Chaotic World, by Michael Wheeler. Even when armed with sound negotiation advice, we may still find ourselves struggling to cope with the surprises that pop up at the bargaining table. In The Art of Negotiation, Harvard Business School professor Wheeler describes how to adapt by supplementing our careful plans with lessons on creativity and flexibility from jazz, sports, theater, and other realms.